Conflicts are, at the core, a negotiation opportunity. Being a leader who understands their communication style and has built trust will successfully navigate decision-making and compromise. Hierarchies also play a big role in conflicts and need to be taken into consideration. Experiences and relationships with those in your organization play a key role in conflict. When employees feel heard and are able to share their thoughts, it leads to a healthier conversation and decision made. 

As a leader it can seem like a large task to navigate and coordinate negotiations amongst your team, however, with the right tools you can successfully make decisions with your team. In this Skill, you'll learn the different frameworks you can use to hep your team overcome conflicts in a healthy, constructive way.